Privacy Policy
Effective 3 September 2026
1. Controller
KWIACIARNIA MIŁOŚĆ SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, ul. Puławska 38, lok. 39, 02-512 Warszawa, Poland, NIP (tax ID): 5214154370, REGON: 544053430, KRS: 0001225239, share capital: 5 000,00 PLN, registration court: Sąd Rejonowy dla m.st. Warszawy w Warszawie, XIII Wydział Gospodarczy Krajowego Rejestru Sądowego.
Business, complaints and returns email: biuro@kwiaciarniamilosc.pl. Telephone: +48 731 865 337.
2. Purposes and legal bases
- Orders, payments, delivery, complaints and enquiries: performance of a contract or pre-contract steps.
- Accounting and tax records: legal obligation.
- Security, fraud prevention and claims: legitimate interests.
- Email marketing: consent, which may be withdrawn.
- Optional analytics and marketing cookies: consent recorded in cookie preferences.
3. Recipients
Data may be shared as necessary with hosting and IT providers, WooCommerce, payment providers handling card and BLIK payments, couriers, email providers, accountants and analytics providers.
4. Retention
Contract and accounting data is retained for statutory periods and limitation periods. Consent-based data is retained until consent is withdrawn or the purpose ends, subject to necessary evidence records.
5. Your rights
You may request access, rectification, erasure, restriction, portability, object, withdraw consent and complain to the President of the Polish Personal Data Protection Office. The available rights depend on the legal basis.
6. Cookies and transfers
Necessary cookies operate the store and cart. Optional analytics and marketing cookies follow the choices made in CookieCYFR. Some providers may process data outside the EEA using applicable legal safeguards.
With your consent to marketing cookies, we use OpenAI Ads to measure Kwiaciarnia Miłość ads shown in ChatGPT. The Pixel may store the ad-click reference __oppref on our site for 30 days and a random browser reference __obref for 365 days. After an order is paid, we may send OpenAI the purchase event, its time and value in PLN, and ad attribution references if marketing consent is still valid and the browser confirms it after payment. This event does not contain card numbers, BLIK codes, names, email addresses or phone numbers. We store a technical consent identifier with the order to check consent before sending the event. You can change or withdraw consent in CookieCYFR settings; after withdrawal, the Pixel stops sending new measurement events and these cookies are removed.
7. Contact
Contact biuro@kwiaciarniamilosc.pl about personal data.